Recently my wife had a biopsy on a growth. A diagnosis was made but confirmation was needed from an expert. The biopsy block was sent by Royal Mail two weeks ago from the independant path lab to the expert.
It never arrived. So now my wife needs a second biopsy. She is covered by Private Medical Insurance.
Who is responsible or liable for costs associated with this extra procedure? Can my wife claim compensation for the extra time, pain and inconvenience this will cause?
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